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Privacy policy

Our goal is to protect your privacy as much as possible in the context of fully respecting your rights, your fundamental freedoms and dignity, with particular reference to your right to confidentiality, personal identity and protecting your personal data.

When handling your personal data we comply with a principle of strict necessity. For this reason, this website is configured in a way which reduces the use of your data to a minimum and to avoid handling your data when the ends in specific cases can be achieved by using anonymous data or methods which allow users to be identified only if necessary.

We guarantee that your personal data will always be handled in a legal and correct fashion, it will be gathered and recorded for goals instrumental to the purposes indicated in this policy, not exceeding the purposes for which it has been gathered and it shall be kept in such a way that allows you to be identified for the period of time necessary for the aim for which it was gathered or subsequently handled. In order to ensure that your personal data is correct and up to date, we ask that you always check it is correct and immediately inform us if this has changed.

This privacy policy applies to all circumstances in which you may browse the ISG.XTO-GROUP.COM website or use the services offered on it, including if you do not register on the site or buy any products, for which reason we ask that you read it carefully.


Data Controller

The data controller of your personal data is XTO GROUP SRL., P.IVA e C.F: 10933970013, Via Gorizia 2 10078 - Venaria Reale (TORINO) ITALY

Persons in charge of handling data

XTO GROUP SRL makes use of external service provider to be capable and reliable and able to guarantee full respect of our privacy policy and all current regulations on the matter.

This external service provider handle the data necessary to manage and fulfil orders for products bought on the ISG.XTO-GROUP.COM website.

This supplier is: XTO GROUP Srl

Purposes and methods of handling data

Your personal data is handled by XTO GROUP SRL in order to provide you with the services offered on the ISG.XTO-GROUP.COM website, should you request them.

In particular, your data may be handled in order to provide the following services to you:

- registering your account on the ISG.XTO-GROUP.COM website;

- subscribing to our newsletter;

- managing and fulfilling your purchases;

- managing your assistance and information requests and, in general, all the activities instrumental to user relations;

- carrying out accounting and tax transactions.

XTO GROUP SRL (and the persons in charge of data handling appointed by the them) may acquire your data in verbal, written, electronic or telephonic form. Handling your personal data in order to allow you to enjoy the services requested is carried out by XTO GROUP SRL (and the persons in charge of data handling appointed by the them) mainly using electronic and computerised methods.

If you decide to register your account on the ISG.XTO-GROUP.COM site, you will find that the option allowing us to send our newsletter to your email address is automatically selected. The newsletter is commercial and informative in nature; it is used to promote products and services offered on the ISG.XTO-GROUP.COM website (or other websites operated by XTO GROUP SRL) and to communicate fashion and/or other news. When you register your account, you are free to deselect the option giving your consent for the newsletter to be sent if you would prefer not to receive it. In addition, you may at any moment decide to cancel our newsletter, even if you have only requested to receive the newsletter without registering your account on the ISG.XTO-GROUP.COM website. You will find a link to unsubscribe in each newsletter.

XTO GROUP SRL guarantees that your personal data will not be in any way communicated or distributed to third parties, unless it is required by law or when strictly necessary in order to fulfil the contract you have entered into with ISG.XTO-GROUP.COM (for example, communicating your bank details to the bank carrying out the transactions related to paying for your purchases).

In some cases, as expressly indicated in this policy, your data will be subject - with your prior consent - to processing with the aim of creating profiles based on your preferences and purchases. The aim of this is to send you information which is tailored to your needs and interests. Apart from as envisaged by Art. 130, paragraph 4 of Legislative Decree 196/2003 (in which the controller may use the data to send marketing emails regarding its products and services similar to those which have already been purchased, unless this use has been declined), XTO GROUP SRL may only use your data to send you adverts for its products and services with your prior consent.

Any data use other than for the specific use for which you have provided your personal data shall be set out in the policy and carried out by XTO GALSS SRL only with your prior express consent (as happens, for example, for profiling clients on the basis of preferences and purchasing behaviours.)

It may occur that XTO GROUP SRL finds itself handling the personal data of third-party subjects directly communicated with XTO GROUP SRL by its users, in the event a user has bought a product to be delivered to a friend, for example, or when the subject purchasing the product is different from the subject the product is destined for, or when the user notifies a friend of the service or the sale of a particular product.

In these instances, XTO GROUP SRL shall deliver to the third party the policy stipulated by Art. 13 of Legislative Decree 196/2003 when it records the data in its archives, but it is your responsibility to obtain the consent of the person to whom the data refers before communicating it to XTO GROUP SRL and inform them of this Privacy Policy, because you will be the only person responsible for communicating information and data relating to a third party without their consent or for any incorrect or illegal use of the data.

Please note that the consent of these persons is not necessary when the data of the subject is communicated to Fashionis to enter into an agreement with XTO GROUP SRL in favour of the third party.

Obligation or option to share your data

XTO GROUP SRL will ask you to provide certain elements of personal data each time you choose to use the services offered on the ISG.XTO-GROUP.COM website. For example, when you choose to register your account on ISG.XTO-GROUP.COM, when you subscribe to our newsletter, when you fill in an order form to make a purchase or when you ask for assistance or information via the relevant form Contact us.

On each of these occasions, the personal data we ask you to insert may be obligatory, and in this event it is identified by an asterisk (*), or optional. Obligatory data is needed to allow XTO GROUP SRL to provide the specific service requested on each occasion, so if you do not communicate it, or do not give your consent for it to be handled, you will not be able to receive the service you have requested. Conversely, not communicating or giving consent for optional data to be handled will not constitute an obstacle to receiving the service you have requested.


You have the right to obtain from XTO GROUP SRL confirmation that they hold and are processing your personal data, and communication of this in a clear and understandable form. You also have the right to obtain the following information from XTO GROUP SRL

- the origin of your personal data;

- purpose and method of processing your data;

- method applied in the event of processing using electronic tools;

- name of controller and persons in charge of handling your data;

- subjects or categories of subjects to whom your personal data may be communicated or who may become aware of it (for example, in capacity of person responsible for or tasked with processing).

You also have the right to obtain from XTO GROUP SRL:

- the update, correction and completion of your personal data;

- the deletion, transformation into anonymous form or the blocking of your personal data handled in breach of the law, including data it is not necessary to store in relation to the purposes for which the data was collected or subsequently handled;

- a statement that the procedures referred to at a) and b) above have been notified, including with regard to their content, to those to whom the data has been communicated or disclosed, save where this proves to be impossible or would necessitate the employment of means manifestly disproportionate to the right being safeguarded.

In addition, you also have the right to object, in whole or in part:

- for legitimate reasons, to the handling of your data even if it is relevant for the purpose for which it was collected by XTO GROUP SRL;

- to the handling of your personal data for the aim of sending marketing or direct sales material or to carry out market research or commercial communications.

You may freely exercise your rights at any moment by using the form Contact us.


We guarantee that your personal data is safeguarded and controlled by XTO GROUP SRL using suitable and preventative safety measures, in order to reduce the risk of destruction or loss, including accidental, of the data, the risk of access by unauthorised persons or handling which is unauthorised or not in line with the collection purposes indicated in the policy at point 1. above.

In any case, XTO GROUP SRL denies any responsibility in the event such destruction or loss of data, or unauthorised access to them is as a result of the equipment used by you. We therefore ask that you ensure your computer or internet providers uses suitable and up to date software systems for protecting electronic data transmission (for example, anti-virus, firewalls, spam filters).


Our privacy policy applies to all websites managed by XTO GROUP SRL

Our sites may contain links to other websites which may not be connected to us. XTO GROUP SRL cannot be held responsible for the content and regulations adopted, including in relation to data protection, of the various internet sites visible via links or banners.

Our sites provides links to sites with the sole intention of facilitating browsing for the user. Therefore, please pay close attention when following links on our site and read the related conditions of use and privacy policies carefully.


If you are interested in activating a link to the Homepage or other pages of ISG.XTO-GROUP.COM which are accessible to the public, please contact XTO GROUP SRL on the following email address: You need to contact us to activate the consent request for a ISG.XTO-GROUP.COM hypertext link. Activating the link is granted by XTO GROUP SRL to the requesting party, it is free of charge and not exclusive.

XTO GROUP SRL has the right to object to activating links direct to its website in the event the requesting party has in the past or is suspected of in the future using unfair commercial practices with regard to XTO GROUP SRL or its suppliers, or if the requesting party has taken steps to discredit XTO GROUP SRL, its website or services.

Activating deep hypertext links (deep frames or deep links) to ISG.XTO-GROUP.COM, or the unauthorised use of meta-tags without XTO GROUP SRL 's consent is forbidden in all instances


For more information about how your personal data is handled and our privacy policy and to notify us of any change to your personal data, you can contact us using the relevant form.


What is a cookie and what is it for?

A cookie is a reduced size file that a site sends to the browser and saves on your computer when you visit a website like ISG.XTO-GROUP.COM. Cookies are used to make the site work or to improve user experience, and also to provide information to the owners of the site.

What type of cookies do we use and what for?

Our site uses different types of cookies and similar instruments, each with a specific function, as indicated in the table below:


These cookies allow the site to work properly and allow you to see content in your language and for your market from the moment you access it. They recognise which country you're connecting from and ensure that whenever you visit the site, you will automatically be directed to the version of the site for your country. They also allow you to create an account, log in and manage your orders. If you are a registered user, thanks to the cookies, the site will recognise you as such when you access the services offered to registered users. These cookies will recognise you if you make purchases on the site through affiliated or partner sites, to allow us to meet our obligations in relation to the partner sites. These cookies are necessary for the site to work.

Functional cookies

These cookies allow the site to recognise you if you request it (for example, when you click on "Recognise me next time") each time you access the site, so that you don't have to enter your access details every time you visit the site.

If you have added items to your trolley and closed the session without completing the purchase and without deleting them, these cookies allow you to continue shopping next time you access the site (within a limited period) and you will find the items in your trolley that you left there.

These cookies are not essential to make the site work, but they improve quality and the user experience.

Analytical cookies

These cookies are used by Google Analystics for example to carry out statistical analyses of the ways users browse the site on computers or mobile applications, the number of pages visited or the number of clicks on one page when browsing a site. XTO GROUP SRL processes the results of these analyses anonymously and exclusively for statistical purposes only if the service supplier uses the cookies in connection with the browser installed on your computer or on other devices used to navigate our site.

Third-party cookies for marketing/retargeting

These cookies are used by trusted third-party companies. They allow you to see advertising banners on other affiliated sites, showing you the latest products that you have viewed on ISG.XTO-GROUP.COM. When you navigate within our site, these cookies are also used to show you products that may interest you or are similar to what you have previously looked at, based on your browsing history. The use of these cookies does not normally involve processing personal data, but it may allow connection to your computer or other devices and track saved data: these cookies connect to the browser installed on your computer or other device used when browsing our site.

How do I disable cookies?

The majority of browsers (Internet Explorer, Firefox, etc) are configured to accept cookies. However, most browsers allow you to control and also disable cookies through your browser settings. Please remember that disabling navigation cookies or functional cookies can prevent the site from working and/or limit the services offered by us.

To find out more about cookies and how to manage or disable third-party or marketing/retargeting cookies, visit

To disable analytical cookies and to prevent Google Analytics from gathering data about your browsing, you can download the browser add-on to deactivate Google Analytics.